NN group: Jakob Nielsen & Co.
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Neuer Artikel zu einem innovativen Geschäftsfeld:
Summary: When creating interfaces for canines, keep in mind their mobile, social, and visual traits, and modify your usability-testing methods to suit this audience.
Gesamter Artikel: www.nngroup.com/articles/dog-ux- Neues Video zur Nutzerzentrierung (Basics):
Summary: Service design is the activity of planning and organizing a business’s resources in order to (1) directly improve the employee’s experience, and (2) indirectly, the customer’s experience.
www.nngroup.com/videos/service-design-101
Maria